Click & Collect
Click & Collect allows you to purchase online and pick up your item/s from our warehouse in Oakleigh South. If you are choosing click & collect at check out please wait for fenton & fenton to confirm that the item is ready for collection. In most cases this will be on the day of the purchase or the day after. If your purchase falls over the weekend please be aware that the item may not be ready for collection until Monday. However, in all cases please wait for confirmation from fenton&fenton.
To use Click & Collect, add the products to your shopping cart and make sure you select ‘Click & Collect’ when checking out.
Once you've placed your order, you'll receive a confirmation email that includes details of your order.
All Click & Collect orders can be collected from our warehouse at 6-8 Eskay Rd, Oakleigh South unless otherwise notified. When collecting your order please make sure that you bring the following:
• Valid photo ID# and
• Your order number
If you have nominated someone other than yourself to pick up the order we may require contact with you prior to releasing your order.
Click & Collect orders will be kept for 30 days from the day you’ve placed your order. After 30 days your order will be cancelled and we will contact you to arrange a refund.
You can modify your Click & Collect order at any time by contacting us on 03 1800 433 686 or by email at [email protected] On rare occasions items may be discovered damaged or missing after an order has been placed. If this occurs we will contact you to arrange a refund or replacement item.